The Open Road

Privacy Policy

Last updated: May 30, 2026

1. Introduction

The Open Road ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our road trip planning service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address, name, and password when you create an account.
  • Travel Preferences: Travel style, dietary preferences, activity level, accessibility needs, and similar profile details you choose to provide.
  • Trip Data: Itineraries, start/end locations, and trip history you generate through the Service.
  • Location Data: General geographic location when you use location-based features such as "Trips Near Me."
  • Usage Data: How you interact with the Service, including pages visited and features used, to improve our product.
  • Payment Information: Subscription billing is processed by our payment provider. We do not store full payment card details.

3. How We Use Location Data

We use your location data solely for trip planning purposes — such as generating relevant nearby trip suggestions and local event discovery. We do not sell, rent, or share your location data with third-party advertisers or data brokers. Location data is never used for profiling outside the context of the travel features you explicitly use.

4. How We Use Your Information

We use the information we collect to:

  • Generate and personalize AI-powered trip itineraries
  • Maintain and improve the Service
  • Process subscription payments
  • Send you product updates and content digests (if you opt in)
  • Respond to support requests
  • Comply with legal obligations

5. We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to any third parties. Your data exists to make your travel planning better — nothing else.

6. Data Sharing

We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors (e.g., payment processors, hosting providers) who help us operate the Service and are bound by confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger or acquisition, your data may transfer to the successor entity under the same privacy protections.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS) and secure data storage. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Data portability where technically feasible

To exercise these rights, contact us through the app.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice within the Service. Continued use of the Service after changes take effect constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through the app or at the contact information provided on our website.